FAQs

How do I place an order?

-go to the SHOP section & browse through selection of available products
-add & manage desired items into your cart
-proceed to checkout and fill out the form before your screen
-once your orders are received, settle your payment
-take a picture of the deposit slip which will serve as your proof of payment & send it over at our email (order@dbtkco.com)
-wait for an email confirmation from our online sales rep and your orders will be shipped right away

I ordered online, how or where do I pay?

Once you have successfully placed your orders, you may settle your payments via:

-BPI
-BPI Family Bank
-BDO
-Eastwest Bank,
-LBC
-for PayPal, you have to pay for additional fees excluding shipping fee

What courier do you use when shipping items within the country?

DBTK uses BEAM EXPRESS for transactions within Metro Manila and
LBC for transactions within both Provincial areas and Metro Manila.

How much is the shipping fee?

The shipping fee will depend on your location and quantity of your order(s).
for the minimum purchase and cost, it will be priced around P120 if the shipping address is within Metro Manila and P205 for provincial areas or areas outside Metro Manila
For costing and concerns, you may contact us directly at 09062055633

Where's the size chart?

Click on the particular shirt or jacket/hoodie you want and before you hit the 'add to cart' button, notice that there is a box on the right size which indicates 'size chart' and you may view the dimensions of the said piece there

How many days will it take to receive my order(s)?

If your area is within Metro Manila, you can expect to have your orders after 1-2 working days, and 2-3 working days for provincial areas, from the date of receiving your email confirmation.

you may track your orders through the email confirmation that will be sent to you.
(note: your orders may take longer than expected come peak season)

Do you guys accept international orders?

Yes. Just follow the steps on how to order online, except after your orders have been received, what you should do next is email us (order@dbtkco.com) your order number and shipping details and we will respond with the adjusted cost and total amount of your payment.

Are there other stores that carry DBTK products?

Here is the list of our stockists:

Bratpack UP Town Center: 332-4257
Bratpack Greenbelt 5: 728-4028
Bratpack Alabang Town Center: 553-4997
Bratpack Marquee Mall Pampanga - (045) 304-0718
Bratpack Robinsons de Cebu - (032) 261-4254
Bratpack SM City Davao- (082) 297-7390

Complex Lifestyle Store Trinoma: 739-0204
Complex Lifestyle Store Solenad III: 049-534-0038

The Nines Uptown Mall BGC: (02) 776 9929

Major Drop Malaysia - https://www.majordrop.com/

Where is your Flagship Store located? Store hours?

It's at 38-A Shorthorn St. Project 8 Q.C.
Open daily 12nn - 8pm from Mondays - Saturdays & 12nn - 6pm every Sunday

How do I contact you guys?

events.dbtk@yahoo.com - for sponsorship requests, partnership proposals & general concers
order@dbtkco.com - for product inquiries/concerns about orders placed
dbtkstockists@yahoo.com - for business proposals and sales reports

online sales concerns - 09062055633
flagship store hotline - 09065930970

Why is the shirt/size I want not shown/available in the website?

If a size or specific design/item is not included means it is already unavailable but there is a possibility of its reappearance in our website. Otherwise, there is also a big chance that we still have those in stock at the Flagship store. Come visit us!

Can we have DBTK as a sponsor for our event?

We don't usually sponsor events and/or other related activities but if you believe you have a worthy proposal, send them over at events.dbtk@yahoo.com

We have a school project/business proposal. Can we schedule an appointment?

It will depend on our availability, please do email us first at events.dbtk@yahoo.com

Can I get free stickers?

Yes guys. Whenever you make a purchase of DBTK products either online or in the Flagship store, you will receive a free sticker.

I want to work with the team. How do I join?

Wait for further notice. We'll make sure you guys know when we need extra hands. If you think you have effective plans of action and efficient suggestions, let us know by sending us an email over at dbtkco@yahoo.com